Shipping policy

QAZI POSH INTERNATIONAL – SHIPPING POLICY

1. Shipping Destinations

We ship worldwide to most countries. However, some regions may be restricted due to:

  • Legal constraints (e.g., sanctions).

  • Logistics limitations (remote areas).

  • High fraud risk (as flagged by Shopify).

Check your country’s availability at checkout.

2. Processing Time

  • 3–5 business days after payment verification (excluding weekends/holidays).

  • Delays may occur during peak seasons (Ramadan, Eid, Black Friday).

3. Shipping Methods & Costs

Region Carrier Estimated Delivery Cost (Approx.)
GCC (UAE, KSA) DHL Express 3–7 days $20–$35
USA/Canada FedEx 7–14 days $20–$40
Europe DHL/EU Postal 7–15 days $25–$45
Asia/Pacific Aramex 10–20 days $30–$55
Rest of World EMS/PostNL 15–30 days Varies

(Prices update dynamically at checkout. Free shipping promotions may apply.)

4. Customs & Import Duties

  • Customer’s Responsibility: Taxes/duties are not included in order totals. Check your country’s regulations before ordering.

  • Pro Tip: For faster clearance, provide your Phone/Email to the carrier for updates.

5. Tracking & Delivery Issues

  • You’ll receive a tracking link via email once shipped.

  • Lost/Damaged Packages: Contact us within 14 days with proof (photos, tracking details) for assistance.

  • Failed Deliveries: Unclaimed packages may be returned or discarded after 30 days. No refunds for abandoned orders.

6. Returns & Refunds

  • Wrong/Defective Items: Email us at qaziposh1@gmail.com within 7 days of delivery. Return shipping costs are on us.

  • Change of Mind: Returns accepted within 14 days (unworn, tags intact). Customer covers return shipping.

  • Refunds: Processed within 5–10 business days after we receive the item.

7. FAQ

Q: Why is my order delayed?
A: Common reasons: customs checks, weather, or incorrect address.

Q: Can I cancel my order?
A: Only if it hasn’t been processed (email us immediately).

Q: Do you ship to P.O. boxes?
A: No – we require a physical address for courier delivery.

Why This Works for Global E-Commerce:

  1. Transparency: Clear timelines/costs reduce customer disputes.

  2. Legal Protection: Shifts liability for duties/customs to the buyer.

  3. Flexibility: Covers peak seasons and carrier variability.

Next Steps:

  • Add this policy to your Shopify store’s "Shipping Policy" page.

  • Use apps like "AfterShip" to automate tracking updates.

Need help localizing this for Arabic-speaking customers? Let me know! 🚚

 

POWERED BY QEO's